FAQ's
Before you start.
Please ensure you consult with your doctor before commencing this program. Our team of experts is highly experienced, however the information in the program should not be used in place of professional advice.
If you have an existing injury, illness, or are pregnant or breastfeeding, please consult with your doctor before starting this program.
Who is the program for?
Sammy’s program is suitable for beginners through to experienced exercisers. You’ll spend 30 days training exactly as Sammy does, with her team of experts and nutritional guidance. You don’t need any equipment. The videos for the week ahead will be delivered at the beginning of the week, so you can play them anytime.
What results can I expect?
The results will vary from person to person, according to your weight and body type. The idea behind this program is to give you a 30 day sample of training and wellbeing measures, which you can then implement into your own life. Consistency is key and regular exercise and good nutrition is essential to achieve weight loss, strength and overall fitness.
How much does it cost to join the program?
Sammy’s 30 day program is a one-off cost of $49. You’ll receive 30 videos from her team of experts – including her Strength sessions, pilates, yoga and nutritional guidance.
We are currently also including the ’30 Days to Summer’ program free of charge bundled with the ‘Ignite’ Program. That’s 60 days of workouts in total!
How do I cancel the program?
We understand things get in the way. You’ll have 1 year access to the program. The one-off fee of $49 is non-refundable.
There are so many programs online, how is this different?
Sammy’s program is based on exactly how she trains and is a holistic approach to fitness and wellbeing. You’ll have access to a wide variety of workouts including strength, pilates and yoga, meditation and nutrition plans to help create new habits in your life, long term – and you’ll be doing it with the support of Sammy and and everyone else in the program through our Facebook group.
How do I access the program content?
Once you have signed up the content will be available on the Program Dashboard. To access the Program dashboard you will need to log in to your account.
Once logged in the Program Dashboard link will be available in the navigation.
I can’t access the Facebook group.
We want to ensure our exclusive group remains private, so we keep a close eye on requests. It could be that your Facebook name or email is different to the one you signed up to the program with – if that’s the case, please email us info@sammmyactive.com and we’ll fix it asap!
I’ve sent you an email but haven’t heard back.
It’s a busy time for us behind the scenes, but don’t worry, we’ll respond to most inquiries within a day!
My videos aren’t streaming properly or are cutting out.
The fastest internet providers even have trouble sometimes. The best browsers to view this program in is Chrome or Firefox and ensure it’s the latest version. Not working? Refresh your cache (a google search will help explain) and restart your computer. Call your internet provider if you’re still having issues.
If that doesn’t help – email us at info@sammmyactive.com
Forget your password? No problem.
Click the ‘forgot password’ button on the login page and we’ll send you an email to reset it.
How do I contact you?
We’ll be all over the Facebook and Instagram platforms throughout the 30 days, but for general inquiries please email info@sammmyactive.com